Is Monitoring Social Media The Only Solution GOK has to Hate Speech Online?

Is monitoring social media rather reactionary and tiresome? Set up keywords to monitor, track conversations, identify frequent sources of 'hate speech, curate content or the evidence, move on to arrest these perpetrators...does that sound like a 3 hour job to you? Due to the viral nature of social media, sticky content spreads very fast. By sticky I mean emotional content that is either positive or negative! Not NEUTRAL! So if the initiative below seeks to prevent a possible PEV then they cannot do it! People will share pics of violence while asking others to stop....what that does is we all start preaching peace while preparing for WAR because we can see what's happening elsewhere. 

 

I conceptualized a campaign dubbed “I am A SocialPRO” to raise awareness, public advocacy; promote responsible & ethical ways of engaging online and education on social media. Therefore this campaign seeks to promote responsible ways of engaging on social media, sensitize content creators on legal risks of creating and sharing content that is inflammatory and full of hate as well as educate Kenyans on social media etiquette and ethical ways of communicating online for societal good. Here's what  I tweeted and the response I got!

 

New project to check hate speech on Facebook, Twitter

Be careful what you tweet, update on your Facebook account or write on your blog.
An online monitoring project has been trawling websites, blogs and the social media for hate speech in the past four months ahead of the March 4, 2013 elections.
The Umati project, an initiative of technology incubator, iHub, and software developer, Ushahidi, aims to monitor and report dangerous postings online by Kenyans to the authorities.
Ms Angela Crandall, the research manager at iHub, said five monitors are at the firm’s research centre.
“We have people who in addition to mastery of English understand Dholuo, Kalenjin, Kikuyu, Luhya, Swahili and Sheng,” said Ms Crandall, who has been working at iHub since 2011.
“We once toyed with the idea of using computer software, but much content was in vernacular and it was difficult to develop software to interpret this.”
The monitors follow opinion and political leaders from different communities and collect data from Twitter, Facebook, blog posts and comments on online newspapers.
The data is then categorised as offensive speech (lowest level), moderately dangerous speech or extremely dangerous speech (highest level).
Ms Crandall told the Sunday Nation that Umati shares the reports it develops with different partners including the police, National Cohesion and Integration Commission and the civil society. They are also in contact with the ministry of Communication as well as electoral commission.
These sites have gained massive popularity since the last General Election, a period when radio stations and mobile phones were the main mediums used to perpetrate hatred.
In contrast to 2007 when there was no systematic monitoring of the Kenyan online environment, Umati is trying to ensure that it captures the trending topics, phrases, and sentiments especially in this campaign period.
“We are aware of the influence that new media had on the 2008 post-election violence in Kenya and this is why we are undertaking this project,” says Crandall.
But why “dangerous speech” and not “hate speech?”
The National Cohesion and Integration Commission Act of 2008 says hate speech is “speech that advocates or encourages violent acts against a specific group, and creates a climate of hate or prejudice which may, in turn, foster the commission of hate crimes”.
The Umati monitors, however, particularly go after “dangerous speech” or “speech that has a potential to cause violence”.
“The definition that NCIC has for hate speech is vague and leaves room for different interpretations,” said Ms Crandall.
“Dangerous speech” is borrowed from Prof Susan Benesch, an academic who studies the role of inflammatory speech in catalysing collective violence around the world.
Ms Crandall said that inflammatory speech is still rife in the Kenyan online space.
“We have found more dangerous speech than we expected,” she said.
As a result, Umati is now working with online thought leaders such as bloggers to quickly counter the results of this.
Umati is also working with Ushahidi to host free and open events and trainings on dangerous speech and how to diminish its effects.